Help & Support

We're here.
Whenever you need.

If you're in crisis right now

Please reach a real person. You deserve immediate, human support.

United States · primary

988 Suicide & Crisis Lifeline

Emergency services

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General support

Email the team

We answer within one business day. PGP key on request.

Help Center

Articles on grounding techniques, privacy, and getting the most from your sessions.

Common questions

Is Groundify a replacement for therapy?+

No. Groundify is a self-guided companion for moments of stress, not a substitute for licensed care. We can help you escalate when you're ready.

Can anyone see my conversations?+

No. Everything is encrypted on your device before it's stored. Even we can't read it.

What if I'm having a panic attack?+

Open any 4-7-8 or Box Breathing session. If you can't slow down within a few minutes, please tap the Crisis Help button above.

How do I delete my data?+

Settings → Data & Storage → Erase all sessions. It's instant and irreversible.